Adding an Audience/Contact List to Your Project

In this article, you will learn how to effectively add an audience to your project. An audience is simply a list of contacts that you intend to reach out to for your campaign. Follow these steps to efficiently manage and customize your audience list.

Step 1

Once you have created your agent, the next step is to add an audience to your project. An audience comprises the list of contacts you intend to call. Proceed to the Audience tab, which is located immediately after the Agents tab. This tab allows you to add and manage your list of audiences. To add a new audience, click on "Add a New Audience."

Step 2

Enter a name for the audience list you wish to add. For instance, you might enter a name like "Seattle Area Leads" as an example.

Step 3

Upload the list of leads in an Excel format. You can download a sample Excel file here for reference. Ensure the list of numbers is added in the specified format before uploading the file. Alternatively, you have the option to add contacts manually. For larger files, it is recommended to upload them using the Excel file upload feature.

Step 4

You have the option to download or edit a specific audience list as needed. This is the complete process for adding an audience to your campaign.